Hello, I'm
Certified Agile IT Service Manager (CAITSM) with 10+ years of experience driving platform operations, cloud infrastructure, and enterprise technology solutions at scale. Previously led Platform Operations at Oracle, managing mission-critical systems serving global enterprise customers.
const attaRehman = {
role: "IT Manager",
specialization: "Platform Operations",
location: "Solihull, UK",
experience: 10,
skills: [
"Cloud Infrastructure",
"Platform Operations",
"Enterprise IT",
"Team Leadership",
"DevOps"
],
passion: "Building reliable, scalable platforms"
};A bit about my background and what drives me
I'm a Certified Agile IT Service Manager (CAITSM) specializing in Platform Operations with over a decade of experience managing enterprise-scale infrastructure and cloud platforms. Based in Solihull, England, I bring a deep understanding of the full technology stack - from infrastructure provisioning to application delivery.
Most recently, I spent 10 years at Oracle as a Cloud Operations Manager within Platform Operations, where I led global teams responsible for maintaining and optimizing mission-critical cloud infrastructure serving thousands of enterprise customers globally.
My approach combines technical depth with strategic thinking. I believe that great platform operations isn't just about keeping systems running - it's about building resilient, automated, and scalable foundations that enable the business to move faster with confidence.
Solihull, England
United Kingdom
My professional journey in IT and platform operations
Oracle
Venda -> Netsuite
Software Development
Technologies and tools I work with
Key initiatives and accomplishments from my career
Led a cross-functional initiative to redesign incident management processes at Oracle, implementing automated alerting, improved runbooks, and structured escalation workflows. Achieved a 40% reduction in Mean Time To Resolution (MTTR).
Designed and executed capacity planning strategies for Oracle Cloud Infrastructure, ensuring seamless scaling during demand surges. Managed infrastructure supporting thousands of enterprise customers globally.
Built comprehensive monitoring and observability stack integrating Prometheus, Grafana, and custom dashboards. Enabled real-time visibility into platform health, performance metrics, and SLA compliance across all services.
Established standardized CI/CD pipelines and deployment practices across platform operations teams. Reduced deployment failures by 60% and enabled faster, more reliable release cycles.
Built and mentored high-performing operations teams at Oracle. Established onboarding programs, technical training paths, and career development frameworks that improved team retention and skill growth.
Created comprehensive documentation frameworks for platform operations, including runbooks, architecture diagrams, and knowledge base articles. Improved onboarding time for new engineers by 50%.
I'm always open to discussing new opportunities, platform operations challenges, or potential collaborations. Whether you're looking for an experienced IT manager or need consulting on platform reliability, I'd love to hear from you.